Permanent
Full Time (37 hours per week)
Hours are 09:00 – 17.00pm Monday – Friday
We are looking for a Property Services Coordinator to join our busy team and oversee a range of diverse administrative duties. As a Property Service Coordinator, you will play a pivotal role in ensuring the smooth operation of our processes, managing a high volume of responsive repair queries ensuring a quick turnaround in response times, as well as processing payment of invoices using the Orchard and Total Mobile systems. Experience with these tasks would be beneficial but not mandatory as training will be provided.
You must have good communication skills to be able to work well with the wider team and contractors. A good working knowledge of Microsoft Office software, Asset database software alongside housing management software packages is desirable. Attention to detail is very important and the need to identify and flag any discrepancies. Good organisational skills and the ability to prioritise workload is essential.
Knowledge and experience of construction repairs and maintenance or previous experience within a repairs service and/or customer contact team would be beneficial but not essential.
Please see full role profile for further details.
Essential skills
1. Experience of Microsoft Office, Asset database software or housing management software packages.
2. Customer service experience
3. Good communication skills
4. Experience generating repair requests and processing invoices
Amongst what we offer you is:
5. A competitive salary of £26,300.00 to £30,975.00 dependant on qualifications and experience
6. 28 days holiday PLUS Bank Holidays (Rising with length of service to 33 days)
7. A generous contributory pension scheme
8. Private health care
9. Free life assurance
10. Enhanced Family Leave
11. Access to an extensive suite of wellbeing services and tools including a digital gym
12. Opportunities for learning and development
13. Discounted gym membership
14. Retail discount scheme