Role Overview
As a court representative you will work to safeguard the organisation and support customers to feel safe, informed and supported through the legal process. You will lead on preparation and represent Orbit in court for possession, injunctions and enforcement actions relating to rent arrears, tenancy breaches, ASB and access issues.
Responsibilities
* Lead on court processes relating to income recovery and tenancy breaches.
* Ensure fair, compassionate and legally sound interventions.
* Prepare and represent Orbit in court for possession, injunctions and enforcement actions relating to rent arrears, tenancy breaches, ASB and access issues.
* Represent in County Court & High Court with or without legal counsel.
* Assess complex cases involving vulnerabilities, legal defences, and potential disrepair or counterclaims.
* Build partnerships across teams and agencies, maintaining Orbit's reputation as a fair and ethical landlord.
* Maintain case records, write legal documentation such as witness statements, court summaries, and case evidence.
* Own case management systems and Microsoft Office documentation.
* Travel to meet the requirements of the role.
Qualifications
* In‑depth understanding of housing law, Civil Procedure Rules, Pre‑Action Protocols, and grounds for possession and injunctions.
* Strong case management experience in both income recovery and tenancy enforcement, including ASB and breach cases.
* Confidence and professionalism representing in court (County Court & High Court) with or without legal counsel.
* Ability to assess complex cases involving vulnerabilities, legal defences, and potential disrepair or counterclaims.
* High emotional intelligence and communication skills – able to influence, empathise and de‑escalate in high‑pressure situations.
* Proven ability to build partnerships across teams and agencies.
* Proficiency in Microsoft Office and case management systems.
* Experience writing legal documentation: witness statements, court summaries, and case evidence.
* Commitment to Orbit's core values and customer promises: safety, trust, support and respect.
Desirable Skills
* Previous experience leading tenancy enforcement initiatives, community safety programmes or multi‑agency forums.
* Knowledge of welfare reform and income maximisation approaches.
* Legal qualification or housing‑related accreditation.
Why Orbit?
We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. Over 100,000 people live in our homes, and we believe everyone is entitled to a good home they can afford in a place they are proud to live.
Benefits & Work Life Balance
We offer flexible working opportunities for many roles and are committed to creating an inclusive experience with benefits and wellbeing programmes designed to help you and your loved ones thrive. We give flexible working options, and work‑life balance support.
Development Opportunities
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills and give you access to renowned business schools and experiential programmes.
Values & Purpose
We're proud to make a difference together. Our values‑driven approach focuses on performance and progress because the more profit we make, the more we can achieve for people. Read more about the values and purpose that drive us on our careers website.
Hiring Process
We aim to make our hiring process simple and fair.
1. Online application
2. Interview(s)
3. Decision and offer
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Remuneration
£37,583 per annum group incentive bonus, 27 days holiday plus.
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