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Call Handler – Healthcare, West Midlands
Client:
Sensible Staffing
Location:
West Midlands, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
0d133db47f41
Job Views:
5
Posted:
02.06.2025
Expiry Date:
17.07.2025
Job Description:
I am currently recruiting for a Call Handler to work as part of a Patient Care team at a Pharmaceutical homecare company in Birmingham.
The client is a Pharmaceutical homecare company responsible for processing specialist prescriptions to be sent to patients in their own homes.
The role of the Patient Care Advisor is to be the first point of contact for queries raised by patients or Trusts. You will ensure all deliveries are scheduled so that patients never run out of their medication.
You must have an excellent telephone manner and be able to respond to emails professionally. You will also be required to update and maintain patient records, so accuracy is essential.
This is a full-time role, working 37.5 hours per week, Monday to Friday. The shifts will rotate weekly between 8 am to 4 pm and 10 am to 6 pm.
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