Store Manager – Kingston upon Thames, St Georges
40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you’ll grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Day‑to‑Day Responsibilities
* Delivering great service: Ensuring your team provides a great customer experience and delivers sales through service.
* Mucking in: Helping the team get the job done – checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
* Inspiring: Encouraging a positive mindset, building a culture of feedback, praise and recognition.
* Asking questions and building relationships: Making sure your team get the development they need, supporting future business growth and succession, and ensuring customers leave with everything they need.
* Leading: Coaching, motivating and engaging your team from the front, creating a great place to work where engagement is key.
* Building a fun working environment: Maintaining product availability and high branch standards, while ensuring the branch is a place everyone loves to work and visit.
* Knowledge: Be proud of your track record in developing high‑performing, engaged retail teams.
* Hard work and passion: Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
* A love of team work: Be happy to muck in, get your hands dirty and be passionate about developing future leaders.
* Customer focus: Ensure the customer remains at the heart of everything you do.
* Resilience: Have relentless determination to achieve results, coaching your team to deliver despite challenges.
* Flexibility: Be there when your team needs you, understand priorities and plan effectively.
* Yourself: Bring your whole self to work and let your true personality shine through.
Benefits
* 22 days’ holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards and discounts at over 1000 other retailers
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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