Your newpany
Hays are proud to be supporting Solihull Metropolitan Borough Council (SMBC) in recruiting a Facilities Assistant (Porter) to join their dedicated Facilities Management team. SMBC operate a portfolio of well‑usedmunity and corporate buildings across the borough, providing essential services to residents. As part of theirmitment to building safety, security and operational excellence, they are seeking a reliable Facilities Assistant to support multiple council sites in the north of Solihull. This is a fantastic opportunity to secure a long‑term contract with a reputable public‑sector organisation known for its supportive culture and strong team environment.
Your new role
As a Facilities Assistant, you will play a key role in ensuring the safe and effective operation of several council buildings. Working across multiple sites, you will support day‑to‑day building operations, health & safety duties, maintenance, security and contractor supervision.
This is a mobile role, and a full UK driving licence is essential (sites are approx. miles apart). No DBS is required.
Key Responsibilities Include:
Building Operations & Security
- Opening and closing buildings at designated times
- Carrying out routine Health & Safety inspections andpliance checks
- Conducting security patrols, including occasional out‑of‑hours attendance
- Responding to fire activations, lift issues and emergency situations
- Participating in an emergency on‑call rota (rare requirement)
Facilities & Maintenance Support
- Overseeing cleaning staff and external contractors
- Ensuring cleaning supplies and consumables are fully stocked
- Supporting minor maintenance tasks (bulb changes, minor repairs, emergency cleaning)
- Managing waste removal and keeping external access areas clear
- Monitoring car park use and reporting issues
Post, Logistics & Administration
- Collection, verification and distribution of internal/external mail
- Operating franking machines and handling recorded/special deliveries
- Assisting with furniture moves and staff relocations- Issuing and updating staff ID/access badges
- Using Microsoft Outlook and internal systems to manage tasks andmunications
- Providing reception cover as required
Locations You Will Cover
You will work across a small cluster of council buildings in the north of the borough, including:
- Elmwood Place (Family Hub – supervised)
- Chelmsund Place
- Enterprise Centre
- Bluebell Centre
Working Pattern
37 hours per week (Monday–Friday), rotating weekly:
Week 1:
Mon–Thu: 7:00am – 3:30pm
Fri: 7:00am – 3:00pm
Week 2:
Mon–Thu: 10:30am – 7:00pm
Fri: 11:00am start
You will rotate between these shifts weekly.
What you'll need to succeed
- Full UK driving licence (essential)
- Experience within facilities, caretaking or building operations
- Strong understanding of Health & Safety practices
- Ability to work independently across multiple locations
- Goodmunication and organisational skills
What you'll get in return
-petitive PAYE hourly rates
- Long‑term contract through to December 2026
- Supportive and well‑structured environment
- Full uniform and safety footwear provided
- Opportunity to support essential council services across the borough