General Manager ()
Description
Position Summary: Leads the successful day-to-day operations of the restaurant. Trains and develops crew, provides exceptional customer service, and maintains budgets set by the General Manager. Works shoulder-to-shoulder with the General Manager to prepare for the General Manager role as his/her next position with the company. In addition to following Chipotle’s policies and procedures, principal accountabilities include, but are not limited to: • Leading the restaurant team in successful day-to-day operations • Identifying talent, interviewing, and hiring new Crew • Participating in personnel decisions regarding the restaurant team, including transfers and terminations • Training and developing the restaurant team, especially Kitchen and Service Managers • Building sales and managing the restaurant budget • Assisting the General Manager in performing administrative duties including payroll, inventory, food ordering, proper cash handling, etc. • Writing schedules that meet the needs of the business so that a great customer experience is delivered while maintaining financial responsibility • Leading by example and being a role model of the standards and behaviors consistent with Chipotle’s values and culture • Successfully communicating company changes/focus to the team • Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations • Maintaining a clean restaurant with excellent quality food and customer service • Maintaining cleaning and sanitation standards within the restaurant • Assisting with local store marketing opportunities • Ensuring that employees are paid properly, receive appropriate benefits, and are prepared for additional career opportunities • Acting as General Manager when General Manager is not present in restaurant Qualifications: Education/Training • A.A. in related field or an equivalent in education and experience • B.A./B.S. preferred Knowledge/Skills • Ability to develop positive working relationships with all restaurant personnel • Ability to speak clearly and listen attentively to guests and employees • Ability to speak, read, and understand the primary language(s) of the work location • Knowledge of and the ability to use a PC and Microsoft Office Suite • Ability to adapt and succeed in a fast paced environment • Ability to provide exceptional customer service • Ability to lead and develop people Work Experience • Experience in a supervisory role in the restaurant industry preferred • Experience as Chipotle Service Manager preferred Travel • Minimal
Primary Location: England - London - 2 - King William St-()
Work Location:
2 - King William St-()
/ King William Street
London EC4N 7HR