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* Experience Required: Satisfactory completion of job-specific skills assessment; 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program.
* Lifting Requirement: Up to 50 pounds.
* Age Requirement: At least 18 years of age.
Job Responsibilities
1. Fill tables and cases with cakes by transporting products from the prep area to the sales area.
2. Follow proper procedures to meet store out-of-stock percentage goals.
3. Apply merchandising principles to generate sales and impress guests.
4. Take special orders from guests over the phone and in person.
5. Maintain product quality by checking sales area for dates and condition.
6. Document and record daily known loss.
7. Prioritize safety for team members, guests, and products.
8. Provide excellent customer service by greeting customers, helping locate products, and offering suggestions.
9. Inspire team members and guests with passion for food and exceptional service.
10. Handle products and equipment following food safety and safety guidelines.
11. Keep equipment, tables, utensils, and floors clean to meet sanitation standards.
12. Prepare and decorate products for bakery displays, ensuring proper rotation and freshness.
13. Follow safety, sanitation, and emergency procedures, including proper lifting and housekeeping.
14. Record special orders accurately to ensure customer satisfaction.
15. Adhere to department procedures, including product rotation, order taking, and understanding copyright policies.
16. Stay updated on new products and procedures, such as product info, special orders, and seasonal items.
17. Ice and decorate cakes using icing, spatulas, and icing bags.
18. Prepare icing and other products by following recipes and measuring ingredients.
19. Assist in maintaining bakery backroom, cooler, and freezer efficiency by unloading deliveries.
20. Operate department equipment like mixers, scales, airbrush guns, and knives, using appropriate protective gear.
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