Security Officer Contract: Professional Services, Production & Technology Location: Newcastle, NE4 7YB Hours of work: 60 Working Pattern: Monday to Friday, 06:30 - 18:30 Contract Type: Permanent Hourly Rate: £12.71 Are you passionate about safety and delivering a great customer experience? As a Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations. This role requires a self-motivated individual who can remain alert, respond calmly to incidents, and maintain high standards of professionalism throughout the working day. The Role Ensure the safety and security of the site and everyone on it at all times Carry out regular patrols of the site, grounds, and car parks Remain vigilant and identify any suspicious activity, responding appropriately and reporting incidents when required Provide a professional and helpful customer service experience to staff and visitors Prevent unauthorised access through effective access control procedures Monitor alarm systems and respond promptly when necessary Build positive and professional relationships with customers and colleagues Follow all Health & Safety procedures and report any concerns or breaches Work effectively both independently and as part of a wider team, depending on site requirements About You Previous security experience is preferred A valid front-line SIA Security Guarding, Door Supervision, or Close Protection licence Excellent written, verbal, and computer communication skills Experience using security systems and related technology, including CCTV, alarms, and building management systems Strong attention to detail and a consistent, professional approach A team player with excellent customer service skills New recruits will be encouraged to enrol on a relevant apprenticeship programme as part of their ongoing training and development opportunities The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. Becomewhoyouwant, Bepartofsomethingbigger, aplacetobeyou, facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .