Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.
We are currently seeking a dedicated and experienced Assistant Restaurant Manager to join our team. As an Assistant Restaurant Manager, you will play a key role in overseeing daily operations, ensuring exceptional guest experiences, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering excellence, we invite you to be an integral part of the team.
Key Responsibilities
* Collaborate with the Restaurant Manager to oversee and manage all aspects of restaurant operations.
* Supervise and mentor staff, providing guidance to maintain high service standards.
* Assist in developing and implementing effective business strategies to drive revenue and profitability.
* Ensure adherence to company policies, procedures, and quality standards.
* Handle guest inquiries and concerns with professionalism and prompt resolution.
* Foster a positive and inclusive work environment, promoting teamwork and a strong work ethic.
Requirements
* Proven experience in a leadership role within the hospitality industry, preferably as an Assistant Restaurant Manager.
* Strong organizational, communication, and interpersonal skills.
* Exceptional problem-solving abilities and a proactive approach to operational challenges.
* Ability to work in a fast-paced environment and manage multiple tasks efficiently.
* Knowledge of restaurant management software and basic financial acumen.
Benefits
* 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s
* Access to early pay, savings tools & financial coaching via Stream
* Enhanced maternity & paternity leave
* Cycle to work scheme and refer-a-friend bonuses up to £1,000
* English language classes, length of service awards & employee recognition bonuses
* Private medical and life insurance for senior leaders, life insurance for head office employees
* Employee Assistance Programme
* Plus, a structured pension scheme with employer contributions
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
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