Assistant General Manager “Social Entertainment”
Location Essex
Salary: £40,000 - £45,000+
This is a great opportunity for a manager to work with one of the top social entertainment venues around at the moment. A great place to Eat, drink and play like never played before in a great mix of fun and interactive games designed for all ages and skillset.
The Role
Supporting the GM in leading a diverse and dynamic team to anticipate and exceed the needs of the Guests.
Working closely with the Senior Management to coach and develop teammates.
Delivering on business KPIs by driving revenue and managing cost with an ‘own it' philosophy at the core.
Leading from the front in creating a best-in-class Guest experience and being a true to the brand.
Exceptional ability to communicate fast changing operational needs, whilst bringing people with them.
Fostering strong relationships with all teammates, support team and guests
Leading by example within all roles and departments
Resolving service issues with grace and empathy, focused on always finding the best outcome for our Guests.
Provide a safe and high-quality working environment for our teammates and annual guests.
Partnering closely with the GM on all operations and people related matters.
What they want:
1+ years' experience at AGM level, or small site GM experience, in a Hospitality or similar industry
Proven record of managing a large team, including Management level
Track record of delivering on key KPIs
Passion and love of food and drink
Ability to work flexible hours.
People focused, natural empathy and strong emotional intelligence.
If you have the following (Bonus).
WSET Level 2
Food Safety Level 3
First Aid & Fire Marshall
Personal Licence
For more details contact or call David Allen on 02077902666
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