I assist MDs, CTOs, Development Managers, business leaders and recruitment managers in finding the best Microsoft professionals for their businesses…
Application Support Manager – Investment Banking – London / Hybrid
(Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking)
Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure environments? Do you excel at leading teams, improving service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge.
Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance, and act as the escalation point for major incidents, while contributing to the bank’s wider technology strategy.
In this role, you’ll oversee day-to-day support operations, allocate resources to BAU and project needs, and manage stakeholder communications during high-impact events. You’ll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support, maintaining stability and performance. Experience in some or all the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake. Training will also be provided for any technologies you do not have experience with.
Alongside incident and problem management, you’ll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities.
You should have significant experience leading application support teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential.
This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience.
Location: London, UK / Hybrid working
Applicants must have the right to work in the UK.
NOIRUKTECHREC
NOIRUKREC
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology and Finance
* Industries
Information Services
Referrals increase your chances of interviewing at Noir by 2x
Get notified about new Application Support Manager jobs in London Area, United Kingdom.
Hounslow, England, United Kingdom 1 week ago
Application Support Manager - Energy Trading (Ref: -8725)
London, England, United Kingdom £100,000.00-£110,000.00 3 hours ago
London, England, United Kingdom 3 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
Primary Care Centres Operational Team Lead
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
Kent, England, United Kingdom 2 weeks ago
London Area, United Kingdom $60,000.00-$70,000.00 5 days ago
London, England, United Kingdom 1 week ago
Croydon, England, United Kingdom 3 days ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
Software Engineering Manager - Sustaining Engineering
London, England, United Kingdom 3 days ago
London, England, United Kingdom 3 months ago
Commercial, Rights & Business Affairs Manager EXTEND TALENT POOL
London, England, United Kingdom 2 weeks ago
IT Manager/Infrastructure Support Manager
City Of London, England, United Kingdom 6 days ago
Application Support Specialist – Asset Management | Python, SQL, AWS, Trade Lifecycle | £85,000 | Permanent | Hybrid (3 Days Onsite – London)
Uxbridge, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Senior Application Support Specialist -Finance Systems
City Of London, England, United Kingdom 3 weeks ago
Deputy Manager - Supported Living Services
London, England, United Kingdom 1 month ago
Senior Application Support Specialist -Finance Systems
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 months ago
Technical Account Manager UK-PS, Enterprise Support, WWPS-UKGI-PS
London, England, United Kingdom 1 week ago
Senior Pensions Administrator – DB Schemes
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr