Role Summary
We are looking for a candidate to join the Workplace Technology Engineering Collaboration team, we require a senior systems engineer with extensive experience in similar roles within large-scale, complex, global organisations. The candidate should be proficient in technology strategy and roadmap planning, technology engineering, technology lifecycle planning and delivery, product selection (including business case planning), and technical project delivery (from initial conception through to transition into production). Broader, complementary skills such as commercial awareness, being evangelistic, delivery-focused, secure by design mindset, and having strong operations and customer awareness complete the profil
e.Specifically, with in-depth, architectural/design level experience with Microsoft M365, Email / Exchange, Colleague Data, SharePoint, Generative AI, Microsoft Copilot, Copilot agents, Power Platform, and related technologie
s.
As a Systems Engineer III,
* I can:Own and drive the design and adoption of collaboration technologies across multiple Infrastructure domains, ensuring engineering effectiveness and strategic alignment. This includes delivering new and effective technologies that enable Tesco colleagues to be more productive and effi
* cient.Represent Infrastructure/Systems Engineering across all of Tesco Technology and with suppliers, demonstrating strategic and critical thinking in all interac
tions.
You
will needIdeally, the candidate should have 6 years in a mid-senior IT technical role, with real-world demonstrable experience of technology delivery in the specific technology domain. In Tesco, this would mean 3-4 successful years in a Systems Engineer II role, having consistently demonstrated the core capabilities of a Systems Engi
neer III.
System Engine
ering
* SkillsDesignOwn and drive the architectural strategy and roadmap for Collaboration technologies, Gen AI, and Copilot t
* echnologies.Drive the implementation of solutions that introduce new technologies into Tesco in line with our technology strategy and
* principles.Support the standards and guidance for new t
* echnologies.Influence product roadmaps for the tech
* nology area.Contribute to commercial arrangements when dealing with technol
* ogy vendors.Ensure that solutions improve the security baseline of the collaboratio
* n offerings.Work with infrastructure Architects, Product Managers, and third-party consultants to ensure alignment of the solution and produ
* ct strategy.Manage the full project lifecycle, driving a solution from conception to operation
al handove
* r.
OperationsKeep technical skills up to date and track new
* technologies.Design with automation in mind, creating solutions that minimise the amount of hands-on activity needed t
* o fix issues.Define, analyse, plan, forecast, measure, maintain, and improve all aspects of the availability
* of services.Explore, analyse, and identify opportunities for business and service
* improvement.Maintain awareness or knowledge of emerging technologies outside you
* r specialism.Be aware of all high-impact changes and projects in Infrastructure Services and take proactive measures to ensure the stabilit
y of service.
Leadership
& PotentialsComp
* lementary SkillsCollaborate with a wider area or teams to drive overall en
* terprise design.Demonstrate leadership qualities by coaching and mentoring others to achieve
* team objectives.Introduce new tools and methodologies when appropriate to simplify or increase the efficiency
* of development.Understand when new tools may not
* be appropriate.Introduce new technologies into Tesco as a pro
* duct evangelist.Adapt to changes in technology o
* r support scope.Prepare and maintain technical documents and presentations for systems engineering and sy
* stem operations.Be proficient in spoken and written English and comfortable communicating with leader
* s and engineers.Have experience in designing and driving service improvement or projects that are la
rge a
* nd complex.DriveHave the drive to succeed and deliver, and to see beyond the formal boundari
* es of your role.Be willing to challenge others as well as yourself and take ap
* propriate risks.Have the ability to bounce back and ad
apt to s
* etbacks.
JudgmentAnticipate and identify issues and opportunities quickly and respond with a
* gility to changes.Identify the criticality of issues, understand the business impact, and liaise with the right teams to r
* esolve the issues.Use a bigger picture perspective to approach issues and make decisions
with an o
* pen mind.InfluenceBe effective by showing humility, using challenge, and fe
* edback to improve.Navigate effectively based on insight into the dynamics of the organization and the
* people around you.Be able to impact and motivate, as well as adapt your approach to connect with, respond to, an
d persuade others.
Tech
* nology UnderstandingHave expert-level knowledge of the M365 product stack and its associated productivity tools, including Microsoft management tools a
* nd licensing models.Have a solid background and experience with generative AI and Copilot solutions, includ
* ing agents at scale.Have Domain Admin / Identity management experience at a large, comple
* x global enterprise.Have expert-level knowledge of Power Platform and r
* elated technologies.Have solid experie
* nce with SharePoint.Have a deep understanding of data technologies, both on
* -premises and cloud.Have a deep understanding of data security, data archiving, data retention, data compliance, and data back
* up restore/recovery.Have exposure to VMWare and Azure virtual pl
* atform technologies.Have a general awareness of digital/modern wor
* kplace technologies.Have strong knowledge of Windows security and auditing, and up-to-date knowledge of Microsoft best practices around security practic
* es and technologies.Have advanced PowerShell scripting and automation skills focused on automation in the Windows Infrastruc
* ture/Platform space.Have a good understanding of networking an
* d firewall concepts.Have a critical and strategic mindset, able to articulate a technology vision and u
nderpinning roadmap.
Fin
* ance & CommercialsUnderstand and initiate proof of concepts
* and pilot activities.Be able to support business cases by evaluating suitable products for their technology and commercial impact on Tesco and assist the business team in maki
* ng the right decision.Understand how budgeting and procurement processes work in Tesco and effectively apply this knowledge in planning and influen
* cing product roadmaps.Be able to structure and present a technology b
usiness case/proposal.