Returns Admin Associate
Location: Eastleigh, Southampton
Hours: 40 hours per week, Monday to Friday
Salary: £28,000 per annum
Excellent Benefits
Purpose of the job
Reporting to the Returns Supervisor and the Returns Admin Team Leader, the Returns Admin Associate will be responsible for supporting reverse logistics operations in GE and subsequently at the new Eastleigh facility. This role is largely focused on the administrative processes involved in the returns operation and the management of RMA orders in the system.
Working in a range of applications, primarily Oracle, the Returns Admin Associate is responsible for processing RMAs through the system to ensure customers receive their exchange device or credit within the anticipated timeframe. Daily tasks include sorting and receipting service exchange RMA inbound lines and managing outbound product, loading and closing credit returns and processing repair RMAs. Furthermore, the Returns Admin Associate will also maintain close communication with other areas of the business to address any discrepancies in order to avoid potential delays for the customer.
Key Duties;
Effective credit, service exchange and repair...