Multiform Global are seeking an experienced Fibre Laser Service Manager to lead installation, servicing, and support operations for a range of fibre laser machines. This is a hands‑on leadership role combining technical expertise with team coordination and client‑facing responsibilities.
Key Responsibilities
* Install and commission fibre laser machines, including:
* Front-loading systems
* Dual exchange systems
* Combination sheet and tube lasers
* Tube lasers with various loading systems
* Diagnose, service, and maintain fibre laser equipment to ensure optimal performance
* Work with and support systems using Raytools, CypCut, and TubesT laser software
* Manage and coordinate a team of 3 service engineers, including scheduling installations, maintenance visits, and troubleshooting support
* Act as the main point of contact between the engineering team and senior leadership
* Report progress, challenges, and performance updates directly to the Director
* Ensure high standards of customer service and technical delivery
Requirements
* Minimum 2+ years’ experience working with fibre laser machines (installation and servicing)
* Strong knowledge of laser control systems and relevant software (Raytools, CypCut, TubesT)
* Proven ability to manage or lead a team of engineers
* Excellent organisational and communication skills
* Ability to work independently and handle multiple projectsExperience with additional machinery such as:
* Press brakes
* Bandsaws
* Drills
What We Offer
* Competitive salary (based on experience)
* Opportunity to lead a growing technical team
* Varied and hands‑on role with cutting‑edge machinery
* Supportive leadership and career development opportunities
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