Job Description* **Please wait...**Account ManagerReq ID: 57294Posting Start Date: 30/03/2026Job Function: Sales and CommercialDivision: UK BusinessJob Location: GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive## **Benefits Include*** 65% On Target Bonus* BT Pension scheme; minimum 5% employee contribution, BT contribution 10%* 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.* 2 weeks carer’s leave* All parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.* Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.* Life Assurance (4 x life cover pay)* Exclusive colleague discounts on our latest and greatest BT broadband packages* 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.* My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.* Discounted EE TV including TNT Sport and the NOW Entertainment membership.* Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.* Volunteering days so you can give back to your local community.* Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’* 24/7 private virtual GP appointments for UK colleagues## **Why this job matters**As an Account Manager in our Banking & Financial Services team, you'll lead on the development of solution-led opportunities across connectivity, security and related services, positioning yourself as a trusted strategic advisor. You'll help customers navigate digital transformation while expanding BT's footprint and wallet share within each account, managing & growing a portfolio of corporate customers.## **What you’ll be doing**• Manage a portfolio of 7–12 banking and financial services accounts, aiming to actively grow BT’s presence and wallet share within those businesses. • Manage forecasts, revenues and P&L for your accounts, ensuring targets are met and opportunities are accurately tracked. • Build and execute account plans focused on “hunting” new opportunities within existing customers, from first contact through to successful close. • Collaborate with solution specialists and cross-functional teams to understand customer pain points and design tailored, multi-tower solutions (e.g. connectivity, security, infrastructure). • Develop multi-million-pound transformation programmes and opportunities, including underlay and overlay network solutions, cloud connectivity, and security services. • Maintain deep understanding of financial services regulations (e.g., FCA, PRA) and ensure BT solutions meet compliance and security standards. • Provide clear, proactive communication to customers and internal stakeholders, acting as the primary point of contact for your accounts.## **Experience Required**• Proven experience in account management or B2B sales, ideally with corporate or regulated industry customers. • Knowledge of network architecture, cloud, and cybersecurity solutions. • Demonstrated ability for solution selling, focusing on customer outcomes rather than individual products. • Commercial acumen, including managing revenues and P&L ownership. • Ability to engage credibly at multiple stakeholder levels. • Comfortable working in a dynamic environment, managing a portfolio of accounts and balancing hunting for new growth with developing existing relationships.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria.We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.* **Please wait...**
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