Overview
Allen Motor Group are currently looking to employ an Aftersales Advisor to join our KIA dealership in Rayleigh. Using your fantastic customer experience skills, you will keep the customer informed and consult on their vehicle servicing, answering any questions or queries they may have.
Responsibilities
* Updating customers on their vehicle and any potential work that needs to be done
* Ensuring all recorded information is accurate and stored correctly
* Booking vehicles into the workshop
* Achieving set performance targets by upselling products
* Ensuring adherence to all GDPR guidelines
But don\'t just take our word for it, see what Ash, one of our Aftersales Advisors has to say about the job! https://youtu.be/YZZ5ddKnMjI
This position is offered on a Full-time permanent basis, 46.33 hour working week Monday – Friday & 1 in 3 Saturday’s, £29,000 basic salary and an OTE of £33,500 reporting to the Aftersales Manager.
Qualifications
Do I need experience?
No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:
* Excellent organisational and administrative skills
* A full UK driving licence
* Great attention to detail
* A background in customer service would be highly advantageous
* Experience using computer software systems
Benefits
In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:
* 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
* Fantastic discounts on MOTs, services and parts
* Life assurance benefit, at no cost to yourself
* Discounted gym membership
* Retailer discount portal with discounts from some of the UK’s biggest retailers
* £1,000 refer a friend scheme
* Full training and support to develop and progress your career with Allen Motor Group
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
Aftersales Advisor
Rayleigh, Essex, United Kingdom
SS7 3NL
£29,000 to £35,000 per year
Permanent - Full-time
Posted 2 days ago
Closing date: 02/10/2025
Job reference: DL1389303RayAA
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