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IT Support Executive - Weybridge, Weybridge
Client:
Location:
Weybridge, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
358b45d469fd
Job Views:
8
Posted:
29.04.2025
Expiry Date:
13.06.2025
Job Description:
IT Support Executive - Weybridge
We are working with a well-established Wealth Management firm in Weybridge looking to hire a new IT Support Executive. Reporting to the firm's Head of IT, you will be responsible for managing their IT systems, software, and hardware support. You will provide essential support to the firm's operations team, making this role suitable for a candidate with a strong work ethic, excellent communication skills, and a commitment to delivering top-level client service.
Responsibilities:
* Organising new IT equipment supplies and deliveries, and overseeing inventory management.
* Managing IT support tickets and liaising with the outsourced IT provider.
* Coordinating with third-party IT support providers and assisting with on-site engineer arrangements.
* Providing training on systems/software and developing user guides.
* Supporting IT needs for company events and presentations.
* Assessing and recommending IT improvement initiatives from third-party providers, in line with budgets.
* Handling internal IT issues, prioritising tasks accordingly.
* Delivering IT projects as required.
* Supporting internal software/systems, including license management for tools like Horizon, Zoom, and Citrix.
* Maintaining and supporting mobile devices, liaising with third-party providers.
* Managing IT tasks related to onboarding and offboarding staff, including initial setups on-site.
Experience and Qualifications:
* Minimum of 3 years' experience in IT project support roles.
* Experience working with third-party IT support providers.
* Experience managing or delivering IT projects.
* Financial services experience is advantageous but not essential.
This role offers hybrid working flexibility, requiring at least one day in the London office and another in Weybridge. Working hours are from 8:30 am to 5:00 pm, Monday to Friday.
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