Job Overview
The Royal Free London Private Patients Unit (PPU) is a dynamic and fast paced working environment which is rapidly changing to meet the demands of the service. This role is for an individual interested in working alongside a supportive team that values hard work and invests in its people. If you enjoy working with people, have a great sense of customer service and are keen to develop your career, then this is the place to be.
Reporting
The post holder will be a member of the PPU administrative Team, reporting to the Assistant Service Manager or Administration Supervisor and accountable to the Service Manager.
Responsibilities
The Private Patients Unit is seeking an experienced Private Administration Co‑ordinator with excellent communication skills who is customer focused with previous private coordination and administration experience preferably within a NHS environment. Reporting to the Private Patients Unit Administration Supervisor, you will be responsible for administering the Private Patients Unit’s administration services and daily functions.
Working a variable rota that runs Mondays to Fridays from 7am to 8pm with occasional Saturdays, you will be responsible for carrying out the daily administrative functions. You will engage with patients, consultants, referrers and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service.
An impeccable telephone and email manner and confidence in dealing with people at all levels are essential. You should be a team player, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment.
Cross-site Working
This position will also require cross-site working to the Hadley Wood Hospital when required.
Application Deadline
The advert closes on Tuesday 5 May 2026.
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