We have an exciting opportunity for Scanning and Indexing Assistant to join us!
We are looking for an experienced and enthusiastic Scanning and Indexing Assistant to join our successful team to provide support to teams within the council’s Revenues service including Council Tax and Housing Benefits.
This is a full-time, permanent role with hybrid working, and a salary of £23,706 - £25,306 per annum.
About Us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Scanning and Indexing Assistant to join our Revenues and Benefits Control Team.
The Role
Working in our Revenues Team, you will report to the Revenues and Benefits Controls Team Leader.
Your Role Will Involve
* Opening post and scanning and indexing to customer’s accounts
* Providing a secure end to end service for incoming post including sensitive documents.
* Organising and maintaining the electronic filing system
* Ensuring all incoming e-mails are loaded to the council’s document imaging system accurately
* Undertaking the daily despatch of notification letters
* Processing cheque payments received by the department
What We Are Looking For
* You will be flexible and be able to provide support to the teams where required
* You will have the ability to communicate well with colleagues, managers, and the general public
* You will have very good administrative and IT skills
* You will have the ability to meet challenging deadlines
* You will have an excellent attention to detail with high standards of accuracy
What We Offer
* 32 days annual leave.
* Flexible working including the opportunity to be predominantly home-based for a better work-life balance.
* Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
* Free employee parking close to the offices.
* Give As You Earn scheme.
* Instant Reward Scheme to recognise and reward innovative achievement.
* Employee Assistance Programme providing counselling, advice and information.
* Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: Interviews will take place during the week commencing 22nd September or the week commencing 29th September.
If you wish to discuss this position informally, please contact Elaine Henderson, Revenues Service Lead on elaine.henderson@rbwm.gov.uk or Inderpal Dhak, Revenues and Benefits Controls Team Leader on inderpal.dhak@rbwm.gov.uk to arrange a call. #J-18808-Ljbffr