Responsibilities
* Write and carry out peer review of detailed design/technical specification documents for CC&B.
* Configure and script CC&B.
* Manage designs to the off‑shore team.
* Manage incidents and include the resolution of all bugs identified in the CC&B application.
* Backfill for onsite production support for the CC&B application.
* Provide operational support to the CC&B applications specialists team as required.
* Unit test all fixed bugs.
* Complete gap analysis of current solution, identifying areas for improvement.
* Proactively monitor to check for production defects and overnight batch run performance.
* Report weekly to the head of Development Operations.
* Assist with personal development of existing team members.
* Carry out patches, migration and upgrades.
* Provide expert advice as required.
* Carry out Health Check & Audit supporting Business as Usual activities in the CC&B applications.
* Assess the effort in upgrading to new version or service packs of CC&B.
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