Overview
We are seeking a motivated and organised SEND Case Co-ordinator to join our Children & Young People directorate. This role is central to the effective administration and coordination of statutory SEND processes and plays a vital part in ensuring children and young people with SEND aged 0‑25 receive timely, legally compliant support.
Responsibilities
* Coordinating statutory SEND processes, including EHC needs assessments, EHCP amendments and annual reviews, ensuring compliance with legal timescales.
* Drafting, updating and issuing Education, Health and Care Plans in line with statutory guidance and agreed templates, under the oversight of a Case Officer.
* Acting as a point of contact for parents/carers, children and young people, schools and partner agencies, ensuring clear and timely communication.
* Liaising with education, health and social care professionals to gather information and contributions required for EHCPs and reviews; maintaining accurate, up‑to‑date case records on SEND systems and corporate databases; supporting and coordinating annual review processes, including arranging meetings, circulating paperwork and recording outcomes.
* Attending meetings where required, including annual reviews and internal or multi‑agency discussions.
* Preparing case summaries, reports and data to support decision‑making and service monitoring.
* Contributing to service improvement by identifying administrative efficiencies and supporting performance monitoring.
* This is a busy, detail‑focused role requiring excellent organisation, strong written communication skills and confidence in working with a wide range of stakeholders.
* You will be highly organised, methodical and confident in managing multiple cases at different stages of statutory processes.
* You will have experience of administrative or coordination work within a SEND, education or public‑sector environment and an understanding of the importance of accuracy, compliance and effective communication.
Qualifications
* Knowledge of SEND legislation, statutory processes and the SEND Code of Practice.
* Experience of coordinating casework, documentation or statutory processes.
* Strong written and verbal communication skills, with the ability to communicate sensitively and professionally.
* Confidence in drafting clear, accurate reports and statutory documentation.
* Excellent IT skills, with experience of maintaining records and working with case management systems.
* The ability to work collaboratively with colleagues and external professionals.
* A commitment to equality, inclusion and supporting positive outcomes for children and young people.
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