We’ve got an exciting, new opportunity for a Property Assistant to join our regional operations team. A role which would see you taking accountability for cleaning standards in a specific geographic patch. Our Property Assistants provide an essential service to our homeowners; our managed service takes the stress away from letting out a holiday home, as we take care of cleaning, maintenance, check-in – you name it, we’ll simplify the process and take the pressure away.
Awaze is Europe’s largest manager of holiday rental properties, with 110,000 units under management in over 600 destinations in 25 countries across the continent. Our purpose is simple – to delight owners and guests. The business operates more than 25 consumer brands including Cottages.com, Novasol and Hoseasons.
Role: Property Assistant
Keswick office (CA12 5HF)
22.5 hours per week
Saturday availability essential
9am–5pm office hours
What you’ll be doing
Under the guidance of the Regional Operations Manager, you will be responsible for maintaining our properties' high cleanliness standards and partnering with third-party cleaning teams to enhance guest experiences. You’ll play a key part in maintaining operational excellence across our portfolio in and around Keswick.
This opportunity is well-suited for those who enjoy vibrant environments and are committed to developing effective local teams that provide excellent service.
Key responsibilities
* Manage and support a team of third-party cleaners
* Set and maintain high cleaning standards across properties, and ensure cleaners are appropriately trained
* Address guest feedback on cleanliness appropriately
* Liaise with property owners to suggest improvements
* Ensure an appropriate supply of cleaners for current and future needs
* Use data to ensure quality, efficiency, and cost improvements
What we’re looking for
* A full, clean UK driving license
* A focus on thoroughness and delivering quality performance
* Engaged and versatile, applying imaginative solutions to overcome obstacles
* Skilled in using data to inform decisions
What you’ll get in return
* 25 days holiday plus bank holidays (pro-rata)
* Access to Awazing travel discounts for you, friends, and family
* Perkbox membership – enjoy shopping perks, discounts & treats
* Opportunities for career growth across Europe
* Support via MetLife for personal wellbeing
* Long service rewards and refer-a-friend bonuses
Our process
We like to keep things relaxed – starting with an informal phone chat, followed by a more in-depth interview to learn about your experiences and interests.
Diversity & Inclusion
We believe in equal opportunities and aim to create a team that reflects society. Differences enhance our capabilities and make for a happy workplace. We celebrate our diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion, or ability.
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