Overview
Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function.
THIS IS NOT A REMOTE ROLE. You will be expected in HQ 5 days per week (during probation — some flexibility thereafter).
Responsibilities
* Provide remote and telephone support to a varied clientele.
* Assist with project managing installations and upgrades.
* Operate within a flat management structure and communicate effectively with clients and teammates.
Technical Experience
* Azure Administration, Active Directory and associated Security
* Windows Networking
* TCP/IP
* Troubleshooting Windows
* Knowledge of hardware and ability to carry out repairs
* Administration of Microsoft Exchange including experience with MS 365
Qualifications
* Industry recognised qualification(s) ideal - MCP, MCSA, MCDT, MCSE, CCNA, CCNE etc.
Requirements
* Ideally employed (or recently employed) in a Managed Service Provider (MSP) environment.
* Very good working knowledge of PCs and Windows networking.
* Good communication skills.
* Full driving licence preferred (own vehicle not essential).
Job Details
* Senioriy level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Technology, Information and Internet
Location: London, England, United Kingdom
Salary: £86,000.00-£124,100.00
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