The Credit Controller will take ownership of the company’s credit control function, ensuring efficient management of receivables, proactive debt recovery, and robust credit risk assessment. This role combines hands-on credit management with analytical and strategic input, supporting the wider finance team in driving strong cash flow and effective risk mitigation. Senior Credit Controller – Key Responsibilities * Manage and prioritise the shared credit control inbox, ensuring all customer queries and payment issues are handled promptly and professionally. * Evaluate customer creditworthiness, establish and maintain appropriate credit limits, and ensure adherence to company credit policies. * Take ownership of overdue accounts, leading on debt recovery strategies, negotiating payment terms, and escalating problem debts as necessary. * Build and maintain positive relationships with customers to encourage timely payments and support ongoing commercial relationships. * Prepare and present regular reports on aged debt, DSO performance, and collection trends, providing actionable insights to senior management. * Collaborate with finance, commercial, and sales teams to forecast cash flow, identify risks, and implement measures to improve working capital efficiency. * Drive continuous improvement initiatives within the credit control process, identifying opportunities to streamline workflows and enhance controls. * Provide guidance to junior team members, sharing best practices and supporting their development within the credit control function. Senior Credit Controller – Essential * Significant experience in credit control or accounts receivable, with at least part of that experience at a senior or supervisory level. * Demonstrated ability to manage complex or high-value ledgers with a proactive and results-driven approach. * Strong communication and negotiation skills, with the ability to handle difficult conversations professionally. * Excellent numerical, analytical, and problem-solving abilities with exceptional attention to detail. * Highly organised, capable of managing multiple priorities and meeting tight deadlines. * Proficient in Microsoft Excel and Outlook; experience with ERP systems (e.g., SAP, Oracle, NetSuite) advantageous. * Self-motivated and able to work both independently and collaboratively within a team. * Commercially astute, with a sound understanding of the impact of credit management on overall business performance. Senior Credit Controller – Benefits * 33 days holiday a year * Free parking * Discretionary paid sickness, family leave and appointments after the probationary period. * Discounted health plan available * Branded casual clothing provided free of charge. If you are interested in this job role please submit your application, alternatively you can give us a call to be the first to apply Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements