This is an exciting opportunity to join a team of a forward thinking, well-established business in Morpeth.
We are looking for individuals who are confident, engaging communicators and are totally customer focussed to join their small and friendly team. You should be passionate about customer service, and building strong client relationships.
Key Duties and Responsibilities:
As an Account Manager, you will:
* Build, maintain and grow relationships with existing clients
* Understand client requirements and develop ways to meet requirements including pro-actively promoting new ideas to client
* Provide proposal for existing clients & also for potential new clients generated through other sources.
* Liaise closely with other members of the team
* Follow up customer queries and negotiate prices when required with both customers and suppliers
* Manage existing accounts as well as working to re-ignite lapsed customers and on-board new accounts
* Learn and develop knowledge of existing products
* Arrange appointments with clients as and when required
* Must be driven, enthusiastic, self-motivated and have a Pro-Active attitude to work
* Be a positive ambassador for the business by being both personable and professional
Requirements:
* Previous experience within a similar role would be preferable
* Good organisational skills. The role is fast paced, and you will be expected to manage your own workload effectively.
* A fast learner of products and services – and be willing to keep developing and enhancing this knowledge,
* Driven to achieve and exceed targets,
* Attentive to detail, with an organised approach to everything you do,
* A skilled negotiator and calm under pressure, and
* Willing to go the extra mile.
In return, there is a competitive salary with relaxed, friendly and supportive working environment with scope for career progression