Lead Service Designer - £550 - Outside IR35
🏡 Hybrid (Leeds - Once a month)
💰 £550 day rate
☑️ OUTSIDE IR35
📅 3 months
We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team.
What we’re after is someone with a real “roll your sleeves up” attitude, someone who thrives working with others, brings great energy to a team and loves collaborating with personable, motivated colleagues.
What you'll be doing
✨ Leading end-to-end service design: You’ll scope, shape and deliver impactful service design across a variety of programmes, guiding projects from early ideation right through to implementation.
✨ You'll be the go-to expert: Trusted by senior stakeholders, you’ll champion user-centred design, cut through ambiguity and bring people on the journey while keeping everyone aligned and bought in.
✨ Drive collaboration & impact: Work hand-in-hand with delivery managers and clients to remove blockers, solve challenges and ensure projects don’t just run smoothly, but also deliver real value.
⭐ What you'll need ⭐
* Extensive experience of service design and UCD approaches - This is a lead role so ideally you'll have been working at that level or ready to take that step up!
* Demonstrated application of service design methods and tools
* Familiarity with GDS service standards and assessments, with experience running discoveries and Alphas to GDS service standards
Important bits
🏡 Hybrid (Leeds - Once a month)
💰 £550 day rate
☑️ OUTSIDE IR35
📅 3 months
Want to use your service design skills to deliver meaningful change whilst working with a supportive, high-performing team? Apply today!!