Robert Half is delighted to be partnering with a globally leading business based in Bristol to recruit for a Credit Administrator on a full-time and permanent basis.
Hours: Full-time and permanent (Hybrid available after initial training period)
Reporting to: Operations Team Leader (Credit Control)
Key Responsibilities
* Manage direct debit submissions and processing
* Provide customised invoice and billing reports to meet customer needs
* Issue statutory and regulatory notices (e.g., Annual Statements, Default Notices, NOSIA, SNOSIA)
* Contact customers to recover missed or overdue payments via phone, email, and letters
* Resolve invoice queries with internal teams and external customers
* Deliver high-quality customer service
* Comply with internal policies and procedures, meeting audit standards
* Communicate effectively and build trusted relationships across the business
* Maintain knowledge of changes in internal policies, procedures, and regulations
* Understand and comply with the Company's Conduct and Standards
* Adhere to all internal policies relevant to your role or associated responsibilities
Skills & Experience
1. Strong communication skills, both written and verbal
2. Excellent time management and attention to detail
3. High numer...