Main area Senior Medicines Management Technician-Urgent and Emergency Care Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 164-7734481
Employer Nottingham University Hospitals NHS Trust Employer type NHS Site QMC Town Nottingham Salary £31,049 - £37,796 per annum Salary period Yearly Closing 02/04/2026 23:59
Urgent and Emergency Care Medicines Management Technician
Band 5
Job overview
Job Overview
Nottingham University Hospitals Pharmacy department has an exciting opportunity within our Urgent and Emergency Care directorate at the Queens Medical Centre for a Pharmacy Medicines Management Technician (MMT) to join our team.
Our acute medicine admissions unit is one of the largest in the country and has a large clinical pharmacy team consisting of Medical admissions specialist clinical pharmacists, MMTs and MMA’s that deliver an excellent 7-day service
Our Emergency Department is one of the busiest and most dynamic in the UK, acting as a major trauma centre for the East Midlands and treating between 400-600 patients daily. This post will involve working alongside our established specialist ED clinical pharmacists and MMT and MMA. An element of the ED role will include use of our Omnicell medicines automation system and ensuring the best use of this technology.
Our vision is to beoutstanding in health outcomes and patient & staff experience.
Main duties of the job
Patient medication history-
This will include compiling medication histories by checking with patients, their own medication, patient’s medical notes, smart cards, Medway, System One, GP surgeries, recent discharges and any other appropriate sources of information. To ensure that the medication history obtained is documented correctly in the inpatient chart and any discrepancies annotated in the medicine reconciliation section of the inpatient chart as per pharmacy procedure. This information is to be accurately communicated back to the ward pharmacist.
2. Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.
3. Checking patients own medicines for suitability for use on admission and at discharge
4. Checking the transcription of medication for discharge on the etto before the Pharmacist has seen the discharge prescription.
5. To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker
6. Counselling patients on medications to take home (under the guidance of the ward pharmacist for new medications)
7. To be responsible for ordering further supplies of medication as per departmental
8.To be responsible for stock management and ongoing stock reviews
9. To highlight the need of any additional compliance aids and supply if necessary to assist with medication compliance.
Working for our organisation
Nottingham University Hospitals is a large, acute teaching Trust with a national & international reputation for the quality of our patient care and for research, education & innovation. It serves a local population of 2.5m & a tertiary population of 3-4m
Recently voted as one of the Sunday Times Best Places to live, our city and the region are one of the big reasons why a career at NUH is the right choice for so many. The city has been named in the top ten places to bring up a family and the top UK city to make your salary stretch further.
As a department, we areforward thinking & constantly implementing innovative ways of working to deliver the best possible patient care
We have a strong belief in leading our teams compassionately & fostering a supportive & caring workplace
Detailed job description and main responsibilities
Ward Based Activities
1. Patient medication history-
This will include compiling medication histories by checking with patients, their own medication, patient’s medical notes, smart cards, Medway, System One, GP surgeries, recent discharges and any other appropriate sources of information. To ensure that the medication history obtained is documented correctly in the inpatient chart and any discrepancies annotated in the medicine reconciliation section of the inpatient chart as per pharmacy procedure. This information is to be accurately communicated back to the ward pharmacist.
2. Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.
3. Checking patients own medicines for suitability for use on admission and at discharge
4. Checking the transcription of medication for discharge on the etto before the Pharmacist has seen the discharge prescription.
5. To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker
6. Dispensing and self-checking of pre-packed medication
7. To be responsible for the supply of items for one-stop dispensing (and self- administration where introduced) including the use of pre packed medication where available (This will include checking the prescription against the ward stock list to see what supply has been made, when and if necessary checking the patient locker to see what supplies are still available on the ward.
8. Counselling patients on medications to take home (under the guidance of the ward pharmacist for new medications)
9. To be responsible for ordering further supplies of medication as per departmental
10. To be responsible for stock management and ongoing stock reviews including the organisation and completion of a managed rolling stock check ensuring procedures are followed, accurate stock balances are maintained and the investigation and reconciliation of stock discrepancies is carried out in a timely manner. Tracking, auditing and maintaining lean stock holding of medicines and to participate in the recycling of unused high cost medicines and report savings.
11. To maintain up to date handovers on NerveCentre via the pharmacy IPads.
12. To be responsible for the supply of items for one-stop dispensing (and self- administration where introduced) checking the patient locker to see what supplies are still available on the ward.
13. To record all ward activity data each day
14. To highlight the need of any additional compliance aids and supply if necessary to assist with medication compliance.
15. To liaise with GP’s, community pharmacies and other primary care professionals to ensure safe use of medicines and continuity of care is maintained.
16. To participate in the full programme of validated checking and training schemes in accordance with agreed protocols.
17. Liaise with ward and pharmacy staff to resolve any technical queries or problems with the patients, refers clinical queries to the pharmacist for resolution.
18. To collect and transfer patients’ medication between wards and departments.
19. In liaison with pharmacy stores, maintain and review drug supply issues relevant to the clinical area to ensure an effective and safe system of drug supply, through effective communication with relevant pharmacy and ward staff.
20. To assist the Medicines Information department in the co-ordination of the Drug Hazard/Recall procedure in the event of a drug recall, where appropriate.
21. Representing the Pharmacy Department when working in ward, clinic or other departmental environments and upholding the standards expected.
22. To participate in ward based audit schemes or other forms of research and development
23. To participate in the controlled drug retrieval of patients own medication from wards, patient’s own CD destruction at ward level and expired or unused ward stock. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.
24. To investigate and resolve with nursing staff where appropriate controlled drug discrepancies to ensure accuracy and legal requirements of the controlled drug patient records are maintained.
25. To utilise the Pharmacy IT system to continually monitor, report and audit Key Performance Indicators (KPIs) related to the pharmacy clinical service.
26. To be involved in the training of new clinical pharmacy ward staff and the revalidation process of existing MMT’s.
27. To participate in the NVQ Level 3 Clinical training and assessment process of Student Technicians at Ward Level.
28. To be responsible for the local implementation of standards relating to medicines storage and security including:
Ambient and fridge temperature monitoring
Security of medicines storage in treatment rooms, drug trolleys, fridges, emergency trolleys and boxes, controlled drugs cupboards.
29. To participate and support in project works under the direction of the Lead Directorate Pharmacist.
Pharmacy Satellites/Dispensaries
30. To undertake a regular operational commitment in order to maintain competencies and demonstrate fitness to practice as a registered pharmacy technician. This is to include dispensing (including controlled drugs and cytotoxic drugs), accuracy checking (including controlled drugs and oral cytotoxic) and utilisation of the pharmacy computer system
31. To be involved in the training of Technical and ATO staff in the satellite/dispensaries. This may include undertaking competency assessments for: all new starters, trainee accuracy checkers and current accuracy checkers, ensuring that new staff inductions are carried out promptly and signed off for forwarding to the training team.
32. To participate in the NVQ training and assessment process of Student Technicians within the satellite/ dispensaries.
33. To assist in the management of the day-to-day stock holding in the satellite/ dispensaries, ensuring procedures are followed to maintain accurate stock balance; and identify, investigating and reconciling stock discrepancies in a timely manner.
34. To utilise the Pharmacy IT systems as required by ICT to facilitate stock control and patient information.
Other Duties
35. To take line management responsibility for designated staff, this is to include completing:
a. Personal development reviews,
b. Performance management
c. Recruitment and selection
36. To adhere to relevant legislation, such as the Medicines Act, GMP, H&S, COSSH, etc. and to Trust policies
37. To practice at all times, in accordance with the Code of Ethics of the General Pharmaceutical Council.
38. To take responsibility for your actions as a registered pharmacy technician
39. To ensure safe working systems are adopted and adhered to
40. To maintain confidentiality in all work areas
41. In order to comply with the Health Act 2006 (Code of Practice for the Prevention and Control of Health Care Associated Infections) it is the responsibility of every member of staff to prevent and control the spread of infection following the Trust’s infection control policies. These are available on the intranet in the document library under clinical policies and guidelines, infection control. If, as a routine part of your job, you do not have access to the intranet please discuss with your line manager how you can access this information to ensure that you are familiar with your responsibilities.
42. To demonstrate commitment to continuing professional development and maintain a portfolio of practice
43. To undertake annual mandatory training e.g. manual handling, fire, security, basic life support etc
44. To undertake any other duties relevant to the grade as specified by the Head of Pharmacy and Medicine Management
Person specification
training and qualifucations
* BTEC/NVQ level 3 in Pharmaceutical services or equivalent
* General Pharmaceutical Council registered Pharmacy technician
* Accuracy Checking Pharmacy Technician (Accredited scheme or evidence of in-house validations).
* Medicine Management Assessments or Validations (Accredited or proof of in-house training)
Experience
* Experience in the admission/discharge processes within hospital pharmacy
* Proven knowledge and experience in using computer labelling and stock control systems within hospital pharmacy
* Can demonstrate that they can work on their own initiative but know limits of their authority and knowledge.
* Experience of ward automation
Communication and relationship skills
* To communicate effectively, clearly and concisely complex or sensitive information relative to medicine management back to patients, staff and colleagues
* Good interpersonal skills with the ability to liaise with a wide range of staff and patients
* Adaptable to change
Analytical and Judgement skills
* Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management.
* Accurate with good attention to detail
* Evidence of project work
Planning and organisation skills
* Experience in organising workload to meet pharmacy services and patients’ needs
* Self-motivated and able to motivate others
* Approachable
Physical skills
* Sound Word, Excel skills and be able to retrieve information from the internet
Analytical and Judgement skills
* Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management. Proven experience in
* Proven experience in problem solving
* Experience in data collection, activities and analysis
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.
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If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:
* Stay in full-time education, for example at a college
* Start an Apprenticeship
* Spend 20 hours of more a week working or volunteering, while in part-time education or training
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
ID and Right to work checks : NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
* Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Departmentconfidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
* Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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