Customer Service and Logistics Representative
Salary: Up to GBP 29,000 + Excellent Benefits
Are you an organised and customer:focused professional looking to develop your career in a dynamic and growing business? Were looking for a Customer Service and Logistics Representative to join a small team and play a key role in delivering exceptional service and operational support.
Whats on Offer:
Salary up to GBP 29,000 (depending on skills and abilities) Office hours (Monday:Friday) 25 days holiday + bank holidays Private healthcare A supportive and collaborative working environment Opportunities for development as the business grows
The Role:
Reporting directly to the Customer Service and Logistics Manager, you will be responsible for delivering excellent customer support while ensuring the efficient coordination of logistics operations.
Key Responsibilities:
Act as the primary point of contact for UK onshore customer enquiries Prepare and provide customer quotations, working closely with the Customer Service and Logistics Manager and Sales Director Liaise internally and externally to source product and transport costs Coordinate referrals for technical or specialist support Provide accurate and timely customer information (e.g. product data sheets, MSDS) Assist in the preparation of delivery and collection documentation Support the dispatch of goods from warehousing facilities Organise UK deliveries via online portals and transport partners Build and maintain strong customer and supplier relationships Assist in onboarding new customers, transport providers, and warehouse suppliers Raise and process key documentation, including: Sales orders Delivery and dispatch notes Pro:forma invoices Credit notes and invoicing
Process purchase orders for logistics and supplier services Support departmental improvements to enhance efficiency and growth Assist with sales reporting and data collation Maintain accurate records and ensure data protection compliance
Additional Responsibilities:
Manage reception duties, including greeting visitors Handle and direct incoming calls and online enquiries Provide holiday and sickness cover with support from senior staff
About You:
Strong organisational and administrative skills Excellent communication and customer service abilities Ability to multitask and manage priorities effectively Comfortable working with systems, documentation, and logistics processes A proactive, team:oriented approach
Friendly Note : If this job is not for you but you are looking for a new opportunity, please Apply for a confidential discussion on your career.
:
Travail Employment Group is operating as an Employment Agency.
Once you click for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
CWOIND01