WHO WE ARE
Headquarters: Cedar Rapids, IA
Position Location: Manteca, CA (Home Base Location) With travel required to other locations as needed
CRST The Transportation Solution, Inc.
As a member of Team CRST, you’ll be part of one of the nation’s largest privately held transportation and logistics companies – this year celebrating its 70th anniversary. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery.
We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.
CRST Dedicated Solutions
CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense.
The Role
The Senior Fleet Manager oversees driver operations to ensure exceptional customer service and fleet profitability, manages daily scheduling and cross-functional communication, and supports business goals through performance tracking, safety compliance and strategic planning. This role also authorizes compensation, fosters driver relations and provides regional coverage as needed to maintain operational continuity. This position will cover Fleet Manager responsibilities with various accounts as business needs arise in various locations. Training will be provided as assignments arise at different locations or with different accounts.
Shift: Will vary depending on business needs. After hours as needed for meetings and to meet business needs. Hours at the beginning for training and onboarding may vary.
Compensation: $73,221 - $117,203 Starting Wages (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.
Essential Duties and Responsibilities:
* Driver Management – Oversee a team of drivers to ensure exceptional customer service delivery and fleet profitability
* Customer Service – Perform all aspects of dedicated customer support including load booking and service failure resolution
* Operational Planning – Manage daily scheduling of equipment and drivers to maximize utilization
* Cross-Functional Communication – Serve as liaison between customers, drivers and internal departments to ensure smooth operations
* Driver Relations – Build and maintain positive relationships with drivers to enhance performance and support retention efforts
* Authorization – Approve pay-related items in alignment with company policy
* Safety Compliance – Ensure all safety protocols and procedures are consistently followed
* Performance Tracking – Assist in the development and management of customized KPIs to monitor and achieve performance goals
* Travel and Coverage - Travel will be required as business needs arise to cover for colleagues that may be on vacation or leave. Coverage could be into the PNW down to central California.
* Accountability & Reliability – Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs
Required Qualifications:
Preferred Qualifications:
* Associate's Degree
* Bilingual would be a plus
Ideal Experience & Skill Set:
* Complex Problem Solving and Critical Thinking
* Judgement and Decision Making
* Operations and Monitoring
* Service Orientation
* Trouble shooting and Negotiation
Did You Know?
* CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
* We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
* CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!
Work Location: The work location for each position will be decided during the hiring process, based on business needs and job requirements.
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Qualifications
Education
Preferred
Associates or better.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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