Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
H ead of Customer Operations - Wealth
Job Summary
The Head of Customer Operations - Wealth plays a pivotal role in driving exceptional customer experience. You will lead, inspire and guide our dedicated teams responsible for onboarding and servicing our valued Wealth business customers. Your mission is to champion excellence in customer experience with a relentless commitment to quality, efficiency and effectiveness while maintaining operational rigour. As part of the Customer Services senior leadership team your vision and energy will help design, set and deliver our service strategy, collaborating closely with members of the C...