Role: Supply Chain Coordinator
Location: Selby
Salary: £27000 to £28000
Shift: 8.30 to 4.30 | Monday to Friday
New Opportunity - Supply Chain Coordinator
A leading supply chain business is seeking a Supply Chain Coordinator to join their busy team in Selby. Reporting to the Head of Supply Chain you'll play a key role in supporting the Supply Chain team with day-to-day operations, compliance, and administration.
The post holder will be required to provide an efficient and high level of administrative support, coordination, and communication to the organisations Supply Chain stakeholders inc. B2B customers & International trade.
Key Responsibilities/Requirements
* Receive and process customer orders accurately
* Provide first line support to resolve customer's queries via incoming calls and emails or pass them on to Head of Supply chain as appropriate
* Ensure customer queries are resolved in a polite and timely manner
* Complete administration duties as required, aligning various stakeholders, and communicating decisions to customer
* Prepare documents and track files, monitoring stock movements inbound & outbound, updating stakeholders appropriately
* Raise non-conformance's and follow through to completion
* Collaborate closely with warehouse team to follow customer orders to completion
* General export order processing for specific Export customers that have B2B terms
* Preparation and completion of Export documentation
* Liaison external suppliers, coordinating production schedules to meet B2B customer delivery requirements.
* Production of reports
* Maintenance of good working relationship with international freight forwarders for import and exports
* Maintenance of close export customer relationships, updating them at all times with order progression.
* Giving information and helping to solve customer problems
* Purchase order placement and follow up to ensure on time delivery tying in with customer requirements to fulfilment.
* Strong relationships maintenance with global suppliers in portfolio
* Proficient use of Portfolio trackers and other systems to follow orders from requirement, through placement and delivery.
* If required add new products to the ERP system
* Any other reports required by Purchasing or Supply Chain managers.
* Maintain electronic library of files and archiving accordingly.
* Attend meetings
* Create reports
Skills/Competencies
* Good Customer Service skills
* Background in Logistics Distribution and Supply Chain
* Excellent verbal and written communication skills
* Computer Literacy
* Ability to work on own initiative and as part of a team
* Multi-tasker
* Helpful and positive attitude in a busy environment
* Excellent attention to detail
* Ability to work calmly under pressure.
* Multi-tasker, flexible and adaptable
* Good organization skills- time/task management
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