Team Leader
Location: Waltham Cross, Herts
Salary: Competitive
Weekly Hours: 40 hours per week (excluding breaks)
Shifts: Weekdays 9am - 6pm. Sunday 10am - 7pm. Any 5 out of 7 days
Shoal is a subsidiary of Reynolds Catering Supplies that deliver new standards of freshness, convenience and quality for the fish and seafood industry, Supplying 5-star hotels and Michelin star chefs across the UK.
The role:
Shoal Team Leader role is to help, support and ensure the smooth running of the operational shift, so that we pick, pack and deliver the correct product on time to our Customers.
Key Responsibilities of each role:
* Work with the senior team to help run the day to day operations, managing workflow and supporting the team.
* Working in a refrigerated & frozen environments
* Oversee the goods in, picking and packing process to ensure all customer orders are fulfilled accurately and on time
* Allocate picking tasks to team members based on order priority, delivery schedules, and staff availability
* Use internal systems and software confidently to manage workflow, documentation and updating stock levels (outlook, excel, word) and report discrepancies
* Conduct regular stock checks to ensure correct product rotation and minimise picking errors
* Maintain a clean, organized, and safe prepared in line with food safety and hygiene standards
* Troubleshoot and resolve operational issues as they arise
* Support and lead the team with professionalism and clear communication
* Identify and resolve issues in the picking workflow, escalating to senior management when necessary
* Collaborate with logistics, sales, and prep teams to ensure smooth flow of operations
* Ensure VIP and high-priority orders are handled with extra care and attention to detail
* Lead by example during busy periods, assisting with hands-on picking and packing as needed
* Holiday & sickness cover for the senior ops team's shifts as needed
* Ensure all the orders and picking instructions and end of day requirements are completed by the end of the shift.
* Prepare thorough shift handovers to ensure continuity for the next day/shift.
Please note the role requires you to work in an ambient and chilled environment of a temperature of 3°c - 5°c, but not to worry – we will provide you with the necessary uniform, PPE, and equipment to keep you warm
The successful candidate will possess the below skills, experience, and qualities:
* Previous Warehouse Management experience is desirable.
* Previous production/picking line experience would be an advantage.
* The ability to work methodically and accurately in a fast-paced environment.
* The ability to load and unload goods (manual handling).
Benefits:
* Refer a friend cash incentive scheme – up to £1000.
* 28 days paid annual leave (increased with length of service up to 33 days).
* Enrolment into our Pension Scheme and access to a Healthcare Cash Plan.
* Access to discounts and savings through our Retail Rewards portal.
* Free onsite parking for staff.
If all of this sounds good and you feel that you meet our criteria, don't delay, apply today
Reynolds Catering is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.