Overview
We are actively recruiting for future posts in 2025/2026. Please note if you are successful through the process, you will be placed on one of our 2026 intakes. Serving an estimated population of nearly 600,000 people, Warwickshire Police receives over 90,000 emergency calls per year, in addition to many more non-emergency calls for service. Working as part of our OCC Control Room as a Communications Officer is a varied and diverse role, with no two calls received being the same. One minute you could be taking the details of a stolen vehicle, the next you may be sending officers to a report of an armed robbery. Not all calls need an officer. There are many times when you are the one to help resolve the call, giving the appropriate advice, without the need to dispatch an officer, so, if you are calm under pressure, able to gather information quickly, and offer a voice of comfort in the difficult moments of people’s lives, then Warwickshire Needs You. The control room operates 365 days a year, 24 hours a day; it is a pressured environment, but it is also a hugely rewarding place to work. Knowing you have helped someone at one of the worst times in their life is incredibly satisfying.
We want people who are calm under pressure, have attention to detail, be able to multitask and the determination to deal with those in need with empathy and professionalism, and who are keen to progress with an expectancy of reaching a controller position which will involve direct communication with officers.
Join us in helping protect our communities from harm — we are recruiting for a pool of people for intakes over the next six to twelve months. The department operates full time and flexible part time patterns who are able to work the core shift pattern.
Applications will be shortlisted on a weekly basis. There is no closing date for this post as applications will be reviewed regularly and candidates updated accordingly.
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