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Print services technician

Yeovil
Xerox
Service technician
Posted: 7 October
Offer description

Purpose:

Bring creativity and precision to life by operating and maintaining state-of-the-art print and finishing equipment. In this role, you’ll play a vital part in delivering high-quality printed materials on time, supporting internal teams across the business. You’ll thrive in a fast-paced, collaborative environment where your attention to detail and commitment to excellence help keep our print operations running smoothly and efficiently.

Working Environment

1. Print room producing multiple document types with varied and frequent deadlines

2. Based on a large Xerox client site with some walking required between buildings

3. May require lifting and moving heavy materials

4. Standing for long periods during shifts

Key Responsibilities:

5. Operate a variety of digital printing machines, wide format printer, 3D printer, CD/DVD Burner, and all finishing equipment

6. Manage print jobs from start to finish, including setup, printing and finishing

7. Monitor print quality and troubleshoot issues with equipment or output

8. Continuous adherence to SLAs and KPIs

9. Maintain inventory of paper, toner, and other supplies

10. Perform routine maintenance and cleaning of print equipment

11. Ensure compliance with health and safety standards

12. Liaise with internal departments to meet printing needs and deadlines

13. Perform data entry tasks to maintain accurate records for tracking print jobs, reporting and billing purposes

14. Adhere to customer’s security classifications and associated protocols

15. Carry out any additional duties as requested

Skills & Experience

16. IT literacy, particularly working knowledge of Microsoft Office

17. Verbal and written communication skills to engage with stakeholders of the print room

18. Basic mechanical aptitude and troubleshooting skills

19. Strong attention to detail and commitment to quality

20. Ability to manage multiple tasks and prioritise workload

21. Good communication and customer service skills

22. Ability to take instructions and follow processes

23. Ability to work as part of a team or on own initiative

24. Full UK driving licence an advantage

25. Ability to gain SC clearance

26. Experience operating digital printing equipment is desirable but not essential—full training will be provided

#LI-ZD1#LI-ONSITE#INDUS24

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