Sanctuary is one of the UK's leading providers of housing, care and community services. With around13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.
Senior Administrator : Supplier and Commercial
Worcester based with a balance of home and office working
GBP 27,521 : GBP 28,970 per year
35 hours per week
We have an opportunity for a Senior Administrator : Supplier and Commercial to join our Technology Contracts team, based in Worcester. The role sits within Technology, which is responsible for delivering technology capability within Sanctuary Group to ensure employees have access to the systems they need to perform their duties. In this role you will assist in the delivery, improvement and maintenance of effective and efficient Supplier and Commercial administration to support the needs of the team in accordance with policies, procedures and relevant regulations to deliver value for money services
The role of
Senior Administrator : Supplier and Commercial will include:
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Manage support processes to ensure the maintenance of accurate and complete records and adherence to Supplier and Commercial procedures in order to ensure regulatory and statutory requirements are met
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Assist in the coordination, communication and maintenance of relationships with internal and external customers and suppliers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately
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Analyse Supplier and Commercial queries and Identify trends in customer demand to recommend and support improvements to Supplier and Commercial services
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Support the development and maintenance of effective relationships with stakeholders, ensuring issues and shortfalls are addressed and remedied in order to ensure the delivery of high standards of customer care
Skills and experiences:
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Literacy and numeracy equivalent to Grade C English and Maths GCSE
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NVQ3 or equivalent in Customer Services or Administration
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Some experience analysing and diagnosing problems and implementing effective solutions
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Working knowledge of procurement or commercial processes
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Some experience of using financial systems e.g. SAP is desirable
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Ability to update and interpret computerised information and documentation
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Intermediate user of Microsoft packages including Word, Excel, PowerPoint, Outlook and Teams
Why work for us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days annual leave (rising to a maximum of 30 days) plus public holidays
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A pension scheme with matching employer contributions from Sanctuary up to set limits
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Life Assurance
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Employee Volunteering scheme
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Employee Advice Service including counselling
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Cycle to Work scheme
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Voluntary health plans
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Employee discounts
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Wellbeing support and tools
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Employee recognition scheme
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Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
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Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
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Role salary is GBP 27,521 per annum (rising to GBP 28,970 per annum after 12 months, subject to satisfactor