About Us
Cigar World UK is one of the country's leading retailers of premium cigars, humidors, and luxury smoking accessories. We are committed to delivering world-class service and an authentic cigar experience to every customer.
Role Overview
We are seeking an experienced and knowledgeable Store Manager to lead our team. This role requires not only proven retail leadership but also a strong expertise in cigars — including origins, strengths, flavours, and proper storage. The successful candidate will inspire their team, engage customers with authority and passion, and ensure the store operates to the highest standards.
Key Responsibilities
Lead and motivate the team to deliver exceptional service and achieve sales goals.
Share expert cigar knowledge with both staff and customers, guiding choices and enhancing the shopping experience.
Oversee day-to-day operations, including inventory management, cash handling, and store presentation.
Maintain the humidor, ensuring correct storage conditions are always met.
Train and develop staff in cigar expertise, customer service, and sales techniques.
Ensure compliance with company standards, policies, and health & safety regulations.
Drive commercial performance while fostering a professional and welcoming store environment.
Requirements
Strong knowledge of cigars and accessories is essential.
Previous experience in retail management or supervisory roles.
Excellent leadership, organisational, and communication skills.
Commercial awareness and the ability to drive sales performance.
Professional, reliable, and passionate about premium cigars and luxury retail.
What We Offer
Competitive salary with performance-based bonuses.
Staff discount on cigars and accessories.
Ongoing training and opportunities for career progression.
A respected leadership role within the UK's premium cigar retail sector.
Job Type: Permanent
Pay: £24,420.00-£39,163.08 per year
Work Location: In person