Account Handler/Broker
Location: Colchester
Type: Full-Time/Hybrid
Salary: Up to 45k Depending on Experience + Bonus + Benefits
Albion Blake is proud to be working with a global broker whose Film, TV & Media Insurance division protects everything from blockbuster productions to indie shoots and live events. This is your opportunity to play a key role as a Broker within the high-energy Entertainment & Sport team, working with major clients in the media, film, and television sectors.
As part of a specialist team, you’ll provide first-class support, handle insurance queries and documentation, and help maintain strong client relationships. If you’re detail-focused, client-driven, and thrive in a fast-paced environment—this role was written for you.
Key Responsibilities:
* Contribute to the overall efficient running of the operation by providing support, advice, and back-up to all colleagues where appropriate.
* Work in line with company best practice and FCA legislation.
* Work toward company objectives that align with departmental strategy and team goals.
* Communicate with clients, insurers, and third parties via phone and email to resolve insurance issues.
* Generate system correspondence to complete transactions in line with client, insurer, and company requirements.
* Notify insurers of changes and new cover placements promptly.
* Obtain and submit completed client documentation to insurers quickly.
* Process, check, and dispatch policy documentation to clients.
* Issue new business quotations and manage the quotation process.
* Handle mid-term adjustments and policy renewals.
* Update computer records to reflect risk detail changes.
* Re-broke risks and obtain new quotes at least 14 days before renewal.
* Issue renewal notices and address related issues.
* Secure outstanding premiums and ensure timely policy extensions or cover notes.
* Create new policy records and manage premium credit applications.
* Follow up on outstanding debts and maintain diary system for issue resolution.
What You’ll Bring:
* Cert CII qualification or working towards it (preferred).
* Insurance experience, ideally within the commercial or entertainment sectors.
* Working knowledge of FCA regulations and insurance procedures.
* Client-first approach with excellent time management.
* High personal drive and team-player mindset.
Apply Now