Job Title: City Executive
Location: Shoreditch, London (just 4 minutes walk from Farringdon train station)
Contract Details: Permanent
Salary: £28,500
Hours: split shift across 8:00-5:00pm/ 8:30-5:30pm
About Our Client:
Join a vibrant, collaborative organisation dedicated to delivering a 5-star experience for clients every day! If you're organised, proactive, and passionate about creating positive first impressions, this is your chance to become part of a fast-paced, social, and supportive environment.
Benefits & Perks:
* Salary: £28,500
* ️ Holiday: 20 days + bank holidays, increasing by 1 day per year (up to 25 days), PLUS 3 extra days over Christmas!
* Perks: Access to Perkbox, including private medical cover
* Culture: Monthly company socials and a genuinely supportive team environment
* Location: A short walk from Old Street and Farringdon stations
Responsibilities:
As a City Executive, you will be the face of the organisation! Your day-to-day will include:
* Reception:
- Greet tenants and visitors warmly, leaving a positive impression every time
- Keep reception tidy and organised, managing post and deliveries
- Answer calls for the company and virtual tenants, transferring or taking messages
- programme fobs/access cards and ensure reception is always manned
* Tenant Support:
- Provide day-to-day assistance to tenants across the portfolio
- Respond quickly to office and building queries, coordinating maintenance requests
- Host seasonal client events in reception
* Building & Facilities:
- Complete daily building checks and maintain company standards
- Report and action maintenance issues promptly
- Prepare show offices and communal areas for viewings
- Manage meeting room bookings and keep lounges clean and tidy
* Team Communication:
- Work closely with colleagues to ensure smooth operations
- Share updates on building issues, deliveries, and urgent requests
* Administration:
- Keep building documentation updated and accessible
- Log client requests in CRM and manage recharges
- Maintain security system records and create reports
- Support move-ins and move-outs with checklists and inventories
- Assist accounts with deposit returns and maintain spreadsheets
Essential (Knowledge, skills, qualifications, experience):
* A friendly, professional communicator who loves helping people
* Strong organisational skills and attention to detail
* Ability to multitask and stay calm in a busy environment
* Previous experience in reception, customer service, or facilities support is a plus
Desirable (Knowledge, skills, qualifications, experience):
* Experience in a fast-paced environment
* Knowledge of CRM systems
Technologies:
* Familiarity with security systems, CRM software, and standard office applications
How to apply:
Ready to join a team where you'll feel valued and supported?