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One Stop - Customer Service Assistant, Southmoor
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Client:
Tesco
Location:
Southmoor, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
40875374b54b
Job Views:
7
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the local community, our store colleagues bring this vision to life.
In this role, you will greet and welcome customers warmly, engage with them to understand their shopping needs, sell the right products, and ensure a great shopping experience.
You should be a team player, keep the store tidy, ensure products are stocked, and provide excellent service.
You will need
To succeed, you should:
* Greet customers warmly
* Listen and talk to customers to understand their needs
* Help customers find what they want
* Be passionate and knowledgeable about our products and services
* Be punctual, smartly dressed, and ready to serve
* Think responsibly when serving age-restricted products
* Work as part of a team to complete store duties
* If applicable, complete a criminal record check for post office duties.
What’s in it for you
We value our colleagues and offer benefits such as:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on 4-week pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile
* 20% off insurance at Tesco Bank
* Discounted eye care through Vision Express
* Various discounts at Tesco Pharmacy
* Driving Lesson Discount through RED
* Exclusive deals and discounts with various retailers and services
* Save as you earn scheme
* WeCare support services including online GP, mental health support, and fitness programs
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working options
Note: Benefits may differ between One Stop and Tesco. We reserve the right to withdraw the vacancy early if a suitable candidate is found. We encourage early applications.
What you will get from this role
Supporting our customers and communities can be very rewarding.
Community Involvement
Our stores are embedded in their communities, supporting charities and initiatives like food donation programs, fundraising, and partnerships with FareShare and Olio. Employees often participate in activities like mountain climbing and marathons to support these causes.
Diversity & Inclusion at One Stop
We celebrate diversity and are committed to an inclusive workplace. Our colleague networks include Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity, and Women’s groups. We are proud to be a Disability Confident employer, promoting fairness and support for all.
We foster a learning culture with opportunities for personal and professional development, including apprenticeships and internal programs like ‘Options’.
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including cash machines, Post Office, parcel services, bill payments, lottery, and vending solutions like Costa Coffee and Tango Ice Blast.
Please Note
Applicants must be above the school leaver’s age. Please check the age requirement for your country.
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