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Customer Service Advisor - Part Time
Posting Date: 28 Apr 2025
Unit: Consumer
Location:
Blackburn Contact Centre, Blackburn, United Kingdom
Where: EE Blackburn Contact Centre
Salary: 25 hours - £16,724.67 (£12.82 p/h), rising to £17,122.67 (£13.12 p/h) at 8 months in role!
Start Date: 9th June
Full Time: 20, 25 or 30 hours per week
Why this job matters
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in Accrington, where you'll be speaking with customers over the phone about various broadband tech-related queries. Whether it's a simple router question or a more complex issue requiring ownership, you'll support customers throughout their journey.
No specific experience is required. If you're naturally helpful, calm, and able to build relationships, we will train you on the rest.
This role offers flexibility to accommodate your life commitments. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £16,724.67, rising to £17,122.67 after 8 months (25 hours)
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually
* Support to develop your career within EE
* Season Ticket Travel Loan to help cover commuting costs
* Volunteering days to give back to your community
* Optional Private Healthcare and Dental insurance for you and your family
Join a great team with a supportive culture and tailored training to help you build a lasting career. What are you waiting for?
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