Overview
Store Assistant – Chester – IKEA Chester – Greyhound Retail Park Store. Employment Type: Part Time, Regular. Department: Sales. Number of Positions: 11. Location: IKEA Chester, Unit 3 Chester Greyhound, Sealand Road, Chester, UK, CH14QG.
Join our new Chester store team. You will be passionate about our products and motivated to share inspiring home furnishings solutions with many people. Previous retail, customer relations or fulfilment experience is desirable, but a roll up your sleeves mindset is welcome.
Note: Until the Chester IKEA store is fully open on October 2nd, this role will be based at IKEA Warrington. A training plan includes travel to Warrington with travel expenses reimbursed by IKEA to minimize personal costs.
What you’ll be doing
* Enhance customer experience by working across all areas to meet customer needs and ensure a seamless shopping experience. Act as a key point of contact for customers during their visit across sales, customer relations, food, and warehouse fulfillment (click & collect and replenishment). You will be trained to work in each department over time.
* Promote products and align recommendations with customer needs, using IKEA’s vision of a better everyday life at home.
* Maintain area cleanliness, ensure products are fully stocked, priced, well presented, and easy to shop.
* Handle multiple tasks with a customer-first mindset and adapt to working in different areas daily.
* Assist with manual handling and use of pump trucks and ladders as required.
You’ll need to have
* A straightforward approach; ability to juggle several tasks and manage your own workload efficiently.
* A customer-first mindset and enjoy working in multiple areas, making guests feel valued.
* Computer literacy and comfort using technology.
* Strong prioritisation and organisational skills with attention to detail.
What you’ll get
* The Start Date of employment: September 26th 2025.
* Competitive hourly rate of £12.60 per hour.
* Flexible contract options from 12 to 24 hours per week with day, evening, and weekend shifts; working hours 9am–9pm.
* Potential for flexibility to suit life and business needs during interview.
* 15% IKEA discount and access to discount portal; life assurance of 4x pay; enhanced statutory pension contributions; interest-free loans; iBenefits rewards and discounts portal; holiday leave with “Given Day” and additional benefits.
Applicants information
Shortlisted candidates will be invited by email to attend a one-to-one interview on September 5th, 2025 at an external Chester location. Final offers are contingent on mandatory background checks. If you require adjustments during the interview process, please request them as soon as possible. Please attach an updated CV with your application.
WE CARE FOR THE PEOPLE. We welcome candidates from all walks of life, including those with disabilities, to join us and be valued in the workplace. We understand not everyone will be successful, but we will keep you informed of progress.
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