Spa Manager - Suffolk | Lead a luxury Spa with excellent benefits and career growth
We're recruiting a talented Spa Manager to lead a high-end operation in Suffolk, offering an exceptional guest experience alongside a supportive and rewarding environment. This is a fantastic opportunity for an experienced leader to take ownership of a thriving Spa, develop a passionate team, and drive both service excellence and commercial success.
Why apply for this Spa Manager role?
Because this is your chance to step into a leadership role where your impact is recognised:
You'll earn from £38,000 p.a., depending on experience
You'll receive a share of the hotel tips
You'll enjoy 50% off treatments and discounted products
You'll benefit from 50% off dining across all restaurants
You'll have access to an Employee Assistance Programme and retail discounts
You'll receive 28 days annual leave including bank holidays
You'll gain access to ongoing training and development opportunities
Key Responsibilities:
As Spa Manager, you'll lead a high-end, standards-driven Spa environment, ensuring exceptional quality and consistency:
Deliver and maintain five-star Spa and Bubble-rated service standards across all guest touchpoints
Lead daily Spa operations with a strong focus on luxury guest journeys and personalised experiences
Conduct regular quality audits, treatment assessments, and service evaluations
Mentor and develop therapists to consistently deliver exceptional treatments and service
Oversee guest consultation standards, ensuring bespoke and results-driven treatments
Drive retail performance through expert product knowledge and tailored recommendations
Manage team grooming, presentation, and behavioural standards in line with luxury expectations
Analyse guest feedback and audit reports to continuously enhance service delivery
Ensure compliance with brand standards, SOPs, and health & safety regulations
Collaborate with senior leadership on Spa positioning, guest experience, and revenue strategy
What we're looking for:
We're seeking a confident and experienced Spa Manager who can inspire a team and elevate standards:
Proven experience in Spa or Wellness management within luxury environments
Strong leadership and team development skills
Excellent customer service and communication abilities
Solid understanding of holistic therapies and beauty treatments
Ability to coach and assess therapists across treatment areas
Knowledge of Spa treatments and retail products
If you're an experienced Spa Manager looking for your next opportunity in Suffolk, this is your chance to join a high-quality environment where you can truly make an impact. Apply now to take the next step in your career.
Job Number 935450 / INDFOH
Location Suffolk
Role Spa Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
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