Slaithwaite Health Centre is a progressive and friendly GP practice with a strong reputation for excellent patient care and a supportive working environment. We are looking for an experienced and motivated Medical Secretary to join our administrative team.
This is a varied role supporting both NHS and private clinical work, providing comprehensive secretarial and administrative support to our GPs and practice management team. The successful candidate will also take responsibility for workflow management of private work, including insurance and medical reports, and will contribute to the development of templates, searches, and audits within SystmOne.
Youll be joining a professional, welcoming team that values accuracy, efficiency, and excellent communication.
Main duties of the job
Provide high-quality secretarial support to GPs and clinicians, including typing of referrals, and medical correspondence.
Manage and coordinate private medical work, including insurance reports, medical forms, and other non-NHS requests.
Liaise with patients, insurers, and external organisations to ensure timely completion of private work.
Track, log, and monitor private work for billing and audit purposes.
Create and maintain templates within SystmOne to support efficient clinical and administrative workflows.
Run and design searches in SystmOne to support audits, data quality improvement, and reporting.
Assist with administrative audits and data analysis to support practice performance and compliance.
Communicate effectively with hospital departments, community services, and other healthcare providers.
Maintain confidentiality and adhere to GDPR and information governance policies at all times.
Provide general administrative support as required to ensure smooth and efficient practice operations.
About us
Slaithwaite Health Centre is a modern, forward-thinking practice with a commitment to continuous improvement, teamwork, and high-quality patient care. We have excellent patient feedback, a supportive leadership team, and a friendly working culture that values staff wellbeing and development.
We offer:
A supportive, professional, and inclusive environment.
Ongoing training and development opportunities.
A well-organised and collaborative team.
The chance to be part of a practice that values innovation and continuous improvement.
Job responsibilities
Provide high-quality secretarial support to GPs and clinicians, including audio typing, referrals, and medical correspondence.
Manage and coordinate private medical work, including insurance reports, medical forms, and other non-NHS requests.
Liaise with patients, insurers, and external organisations to ensure timely completion of private work.
Track, log, and monitor private work for billing and audit purposes.
Create and maintain templates within SystmOne to support efficient clinical and administrative workflows.
Run and design searches in SystmOne to support audits, data quality improvement, and reporting.
Assist with administrative audits and data analysis to support practice performance and compliance.
Manage incoming and outgoing correspondence using Docman and other digital systems.
Communicate effectively with hospital departments, community services, and other healthcare providers.
Maintain confidentiality and adhere to GDPR and information governance policies at all times.
Provide general administrative support as required to ensure smooth and efficient practice operations.
Person Specification
Experience
* Previous experience as a medical secretary or in a similar healthcare administrative role.
* Excellent typing, IT, and organisational skills.
* Experience using clinical systems (preferably SystmOne) and document management software.
* Strong understanding of confidentiality, GDPR, and information governance.
* Ability to manage and prioritise a busy workload and meet deadlines.
* Excellent communication and interpersonal skills.
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Experience creating templates, searches, and audits in SystmOne.
* Experience managing private medical work such as insurance or medical reports.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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