Job Overview
Come and join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment.
An exciting opportunity has arisen for a motivated and enthusiastic Band 7 Registered Professional to join the Mental Health Central Access Point based at Anstey Frith Building County Hall.
The Mental Health Central Access Point (MHCAP) aims to improve access to mental health services and provide mental health support and advice through the NHS 111 opt 2 line operated by recovery workers and telephone triage facilitated by Mental Health Practitioners. In addition MHCAP operates a 24/7 mental health text service, operated by recovery workers and overseen by clinicians.
The successful candidate will work closely with the Team Leads within the other pathways of Urgent Care, namely Crisis, The Hub, Place of Safety, Mental Health Liaison and Criminal Justice.
The Team Leads provide overall clinical responsibility to MHCAP during the hours of 09:00 17:00 rotating over Monday to Sunday.
The team lead will rotate to cover the Duty role and have management shifts. The successful candidate will line manage Mental Health Practitioners and support these direct reports to line manage the recovery workers.
The Team Leads will manage any clinical concerns, staffing issues, incident reporting, capacity to triage or increased referrals resulting in breaches of waiting times. Any complex issues will be escalated to the team manager and/or service matron.
The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths as well as support to develop your weaknesses.
Job Description Summary (Main duties and responsibilities)
The duty team lead will give advice and support for complex clinical presentations.
The duty team lead will complete the daily SITREP (previous day’s 111, MHCAP, Emergency, Urgent and Routine Triages, Staffing escalation, General escalation on a standard proforma)
The duty team lead will also look at any outstanding triages that have breached and establish why this has happened, ensure that they are triaged and escalate via EIRF, and problem solve to find solutions to prevent breaches in the future.
At times of peak activity or staffing shortages there is an expectation that team leads will carry out clinical triages or co-ordinate.
The Team leads will monitor staffing levels, formulate the team roster, carry out investigations, investigate concerns and contact patients to resolve issues, complete audits, monitor and sign off incidents, ensure the team get regular supervision and lead on meetings where required. The successful candidate will also take an active role in recruitment and ensuring an optimum induction with successful competency level reached.
The role is dynamic and requires specialist assessment of risk, the Mental Health Central Access Point is a professional and diverse team to work with and will provide you with lots of experience across the acute sector.
Working with Mental Health Central Access Point gives you opportunities to develop your skills as you will work with the other team urgent care pathway, primary care and secondary care.
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.