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Summary: Alert:24 is WTW Crisis Management’s in-house security risk advisory and crisis management practice, supported by a 24/7 crisis support operations centre, assisting clients throughout incident timelines. It supports WTW’s diverse insurance portfolio by providing mitigation to enhance security-risk focused policies.
Description: Alert:24 offers security risk advisory and crisis management services, supporting clients globally in areas such as kidnap, crisis communications, travel risk management, active shooter, terrorism, and political violence. We seek a candidate with proven experience in lead generation, managing sales cycles, and coordinating security risk advisory services.
The role involves managing a proactive sales support cycle, delivering security risk consultancy projects, and developing new products and services for global clients.
The Role
* Support the sales process using CRM and liaise with sales, consultancy, insurance, and marketing teams.
* Maximize profitable sales and delivery of consultancy and training services.
* Lead in preparing and delivering client proposals.
* Coordinate with risk advisory teams for service delivery.
* Develop tools, resources, and standards to support service delivery.
* Resolve client and stakeholder queries.
* Improve internal processes and record all risk advisory income.
* Develop and monitor the sales pipeline to grow revenue.
* Explore and develop new security risk products with colleagues.
* Deliver client calls and meetings, coordinating expertise as needed.
* Ensure consistent marketing materials and digital resources.
* Monitor market trends and innovation.
* Support insights, webinars, and thought leadership on industry trends.
Qualifications
The Requirements:
* Extensive experience in international security risk management.
* Operational security experience in high-risk locations.
* Experience in consultative sales, scoping, and delivery.
* Proven sales and business development record, exceeding targets.
* Ability to develop sales strategies and plans.
* Strong data recording and monitoring skills.
* Ability to understand client needs and communicate solutions.
* Stakeholder influence skills.
* Multi-tasking with complex risk exposures.
* International experience and relationship-building skills.
* Excellent report-writing and presentation skills.
* Clear communication skills.
* Experience with insurance security and crisis response services.
* Experience delivering security and crisis management consulting, training, and intelligence services.
* Willingness to travel internationally.
Desirable
* Language skills in Spanish, French, or Mandarin.
* Membership in industry associations such as ASIS, IRM, etc.
* Experience in leading security consulting, insurance, or professional services firms.
Additional Info
WTW promotes diversity and inclusion. We support a flexible hybrid work environment, trusting employees to manage their work effectively.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Project Management and Information Technology
Location options include Ipswich, Bury St Edmunds, Sizewell, and Colchester, UK. The job was posted 4 days to 1 week ago.
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