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Job Description
Extra Care Scheme Assistant
Location: Hawkhurst, TN18 4HT
Service: Extra Care Service
Contract: Permanent
Hours: 21 hours per week
Salary: £14,755 per annum (Pro Rata of £25,997)
Working Days: Tuesday – Friday, including Saturday morning shift
Join a leading Housing Association in a rewarding permanent role supporting older residents in a vibrant and welcoming Extra Care scheme in Hawkhurst, Kent.
The Role
We are looking for a compassionate and proactive Extra Care Scheme Assistant to support the Scheme Manager in delivering excellent housing management and resident engagement services at Bowles Lodge.
* Assist with day-to-day housing management tasks within the scheme
* Help coordinate and maintain an inclusive activities programme
* Provide a warm and informative settling-in service for new tenants
* Carry out health and safety and fire checks in line with regulations
* Work collaboratively with resident involvement teams and local partners
* Deliver exceptional customer service tailored to individual needs
* Report safeguarding concerns appropriately and uphold confidentiality
The Candidate
The ideal candidate will have experience in a housing, support or care environment and a genuine passion for improving the lives of older people.
* Skilled in Microsoft Office and confident using bespoke IT systems
* Clear, sensitive communicator with strong interpersonal skills
* Organised and able to manage competing priorities effectively
* Self-motivated and confident working independently when required
* Physically able to move around the scheme and respond to emergencies
The Contract
* 21 Hours per week – 2pm–6pm Tuesday to Friday, 8am–1pm Saturday
* Permanent Contract
* Salary: £14,755 per annum (pro rata of £25,997)
* Flexibility is required for training and occasional emergency cover
* Lunch allowance paid when unable to leave the scheme due to lone working
* You will not be required to work bank holidays. However, if Christmas Day, Boxing Day or New Year’s Day falls on a Saturday (a standard working day), the hours will be made up on the following Monday.
* Own transport is desirable but not essential if you can reliably reach the scheme
* An enhanced DBS check will be required and is paid for by the employer
How to Apply
To apply for this role, please email a copy of your CV to [emailprotected] or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
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