Overview
Working in our stores: Our stores are fast-paced environments where no two days are the same and food is our passion. They are at the heart of the local community, providing outstanding value, unbeatable quality and great service. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
What you’ll be doing
* Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery to their doorsteps – or providing substitutions when products are out of stock
* Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
* Working behind the scenes handling customer queries, processing orders and helping to load vans for Home Delivery Drivers
* Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
* Building knowledge about our products, services and promotions to provide recommendations
* Working flexibly across the store as required
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (many shifts start around 4am) and comfortable in a fast-paced, physical environment
* Friendly and welcoming with genuine enthusiasm for helping customers
* Uses initiative to solve problems and takes responsibility for owning tasks
* Willing to work flexibly and productively to a high standard across the store; fully trained in a variety of skills to learn and develop
* Comfortable learning to use new digital tools and technology and able to move shopping containers up to 15kg
* Has great attention to detail, keeps the store clean and creates the best shopping experience for customers
Working for us has great rewards
* Nightshift premium – in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight and 5am (where applicable)
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% off at Argos every pay day
* Free food and hot drinks – provided for Colleagues in all our stores
* Generous holiday entitlement – based on hours worked, plus maternity and paternity leave
* Pension – employer contributions matched between 4-7.5%
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts – special offers on gym memberships, restaurants, holidays, vouchers and more
* Wellbeing support – including free access to our Employee Assistance Programme
Eligibility
* You must be above the school-leaver age in your country
* If shifts cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years old
* You must have Right to Work eligibility in the UK
Additional information
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome. We offer development opportunities, mentorship, training and career progression, and celebrate diversity. If you would like to learn more about our commitment to inclusivity, please visit our site. If you need any reasonable adjustments during the application or interview stages, please let us know and we will support you.
#J-18808-Ljbffr