Microsoft 365 Technical SME
Location: Wokingham (3–5 days per week onsite)
Contract Length: 6 months
Start Date: ASAP
Day Rate: £470 (Inside IR35)
Our client is seeking an experienced Microsoft 365 Technical SME to provide expert technical leadership and operational support across the full Microsoft 365 ecosystem. You’ll work closely with architecture, operations, security, and business teams to ensure the effective implementation, optimisation, and ongoing management of core M365 services including Exchange Online, SharePoint Online, Teams, Entra ID, Intune, and the wider M365 security and compliance stack.
This is a hands-on, high-impact role supporting a large-scale enterprise environment and acting as a senior escalation point for complex issues.
Must-Have Skills & Experience
* 8–10 years’ hands-on experience with Microsoft 365 in enterprise environments.
* Strong expertise across: Teams, SharePoint Online, Exchange Online, OneDrive, Intune, Entra ID, M365 Security & Compliance (Purview/Defender).
* Proficient in PowerShell and automation.
* Solid SMTP, mail flow, and EOP troubleshooting skills (spam/virus filtering, connectors, rules).
* Good understanding of DNS, firewalls, proxies, ports, and other M365-related network fundamentals.
* Experience with SharePoint Admin and Power BI Admin.
* Familiarity with Microsoft Graph / APIs / Power Platform (desirable).
* Acts as 3rd‑line SME escalation for complex M365 issues.
* Skilled in configuration, monitoring, tuning, and operational support of M365 services.
* Able to translate business needs into effective technical solutions.
* Provides best‑practice guidance, roadmap insights, and service improvements.
* Experienced in managing major incidents, escalations, and ITIL processes (especially Problem & Change Management).
Good-to-Have Skills
* Excellent communication and stakeholder management skills.
* Ability to explain complex technical concepts simply and clearly.
* Strong documentation, governance, and analytical skills.
* Proactive, self-driven, and comfortable working in a rapidly evolving cloud environment.
Why Join?
This is an exciting opportunity to join a forward-thinking organisation with a modern cloud-first strategy. You’ll take ownership of core Microsoft 365 services that enable collaboration, security, and productivity across the entire business.
If you have the required skills & experience, please apply promptly to be considered