Overview
Are you passionate about empowering people to make informed financial decisions? Join the Money and Pensions Service as a Partnerships Coordinator and play a key role in scaling the Money Guiders programme. The Programme Coordinator reports directly to the Strategic Partnership Lead.
Responsibilities
* Processes & Documentation
o Update and maintain delivery plan timelines and milestones.
o Ensure compliance and proper record keeping of Data Sharing Agreements across departments.
o Coordinate with Finance and other teams to manage purchase orders and payments to suppliers.
o Assist in risk management and documentation in collaboration with the Strategic Partnership Lead.
* Partner Meetings & Inductions
o Organise and document minutes and follow-up actions for both internal and external meetings.
o Prepare presentation materials and manage the scheduling and administration and delivery of partner induction sessions.
o Serve as the first point of contact for potential and existing partners, ensuring top-notch service delivery.
* Stakeholder Records, Materials, and Information
o Maintain and ensure the documentation is fit for purpose, version-controlled, and transitions smoothly into a scaled model.
o Support the relationship management team by processing and tracking new partner commitments.
o Manage daily operations of the Money Guiders mailbox, responding to queries or directing them appropriately.
* Monitoring and Reporting
o Coordinate the production of internal and external reports.
o Monitor, analyse, and report on partner engagement, including KPIs and target achievements.
Qualifications
* Proven experience in supporting projects or programmes, particularly in maintaining timelines and project documentation.
* Excellent interpersonal, presentation, and communication skills, with a demonstrated commitment to customer care.
* Skilled in supporting meetings, including booking, liaising with stakeholders, and preparing necessary documentation.
* Ability to produce detailed monthly, quarterly, and ad-hoc project status reports.
* Experience in using databases to monitor or track stakeholder engagement.
* Proficient in a range of software packages including Word, Excel, PowerPoint, Visio, SharePoint, and MS Teams.
* Experience in developing, documenting, and maintaining processes to support efficient operational delivery.
Organisation & Benefits
* We are looking for a proactive and organised individual to support our strategic partnerships and help deliver professional development to those guiding others on money matters.
* If you thrive in a collaborative environment and want to be part of a long-term change initiative improving financial wellbeing across the UK, this is your opportunity to make a real difference.
Security & Eligibility
* Successful candidates must undergo a criminal record check.
* People working with government assets must complete baseline personnel security standard checks.
Working Environment & Development
* The Money and Pensions Service (MaPS) is based in Bedford, with a hybrid working model. A minimum of 2 days in the office per week is standard; hybrid arrangements are discussed prior to taking up the post.
* Career development is supported, with open and fair recruitment processes in line with Civil Service Commissioner principles.
* Reserve list may be used for up to 6 months after successful interview.
What We Offer
* Generous Annual Leave – 30 days plus Bank Holidays
* Pension scheme – contributions matched 2 to 1 (up to 10% of salary)
* Interest-free season ticket loan
* Cycle to work Scheme
* Subsidised eye tests & flu jabs
* Life assurance, EAP, and wellbeing schemes
* Paid volunteering (2 days a year) and recognition schemes
* Discounts portal and more
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